Have a Question? Look here

• Category:
• Account

Creating an account is simple. Just click on the "Register" button on the right of the search section on the homepage or click on this link https://piyco.com/account/login and fill in the necessary information, and you will be ready to shop safely and comfortably.

• Category:
• Account

You can update your account information by logging in and navigating to the "My Account" section. From there, you can edit your personal details, including your email address and password. Remember to save your changes after making updates.

• Category:
• Account

If you wish to close your account, please contact our customer support team, and we'll assist you with the process. Keep in mind that closing your account will result in the permanent deletion of your account information and order history.

• Category:
• Account

Yes, you can view and download your digital products from your user account on our website. Simply log in to your account and navigate to the "Order History" section to access and download your purchased products.

• Category:
• Account

Yes, you can access your digital products from multiple devices, provided that you have access to the email containing the download instructions or log in to your user account on our website from each device.

• Category:
• Download

In most cases, there is no limit to the number of times you can download your digital products. However, some products may have download restrictions or limitations specified in the product description or terms of use.

• Category:
• Download

Yes, if you encounter any difficulties or need assistance accessing or downloading your digital products, please contact our customer support team for assistance. We are here to help you with any problems you may encounter.

• Category:
• Download

Deliveries for digital products purchased from our website are made electronically via email. Upon completing your purchase, you'll receive an email containing instructions on how to access and download your digital products.

• Category:
• Download

If you do not receive the email containing your digital products after purchase, please check your account by logging in. You can always download your purchases from the order page on account.

• Category:
• Download

If you encounter any issues with accessing or downloading your digital products, please contact our customer support team for assistance. We'll work with you to resolve the issue, and if necessary, provide a refund in accordance with our refund policy.

• Category:
• Download

Once you complete your purchase, you will receive an email with instructions on how to access and download your digital products. You can also access the products you purchased by logging into your account on our website and going to the "Order history" section.

• Category:
• Download

Yes, you can view and download your digital products from your user account on our website. To access and download your purchased products, log in to your account and go to “Order History/Order Detail or Digital Downloads”.

• Category:
• Returns

Due to the nature of digital products, all sales are final, and we do not accept returns or offer refunds unless the product is defective or not as described. Please review the product description carefully before making a purchase.

• Category:
• Returns

Unfortunately, digital products are typically not eligible for returns or refunds due to their nature. Once a digital product has been purchased and delivered, it cannot be returned or refunded. However, if you encounter any issues or difficulties with a digital product purchased from us, please contact our customer support team, and we'll do our best to assist you and resolve the issue. Your satisfaction is important to us, and we appreciate your understanding in this matter.

• Category:
• Returns

Our policy generally prohibits returns for opened software or downloadable content due to the nature of these products. Once software or downloadable content has been accessed or downloaded, it cannot typically be returned for a refund. However, if you encounter any issues or difficulties with software or downloadable content purchased from us, please contact our customer support team for assistance, and we'll do our best to help resolve the issue. We appreciate your understanding of this policy.

• Category:
• Returns

We welcome feedback and suggestions about our returns process and are always looking for ways to improve the customer experience. If you have any feedback or suggestions, please don't hesitate to contact our customer support team or leave a review on our website. Your input is invaluable to us, and we appreciate your help in making our returns process as smooth and efficient as possible.

• Category:
• Returns

We welcome feedback and suggestions regarding our returns process and are always looking for ways to improve the customer experience. If you have any feedback or suggestions please feel free to contact our customer support team or request a refund or exchange from the returns tab on the My Account page Your feedback is very valuable to us and we thank you for helping us make our returns process as smooth and efficient as possible.

• Category:
• Security

Yes, we use industry-standard encryption technology to protect your online transactions. Your payment information is encrypted and processed securely to ensure your safety and security.

• Category:
• Security

We respect your privacy and never sell or share your personal information with third parties. The use of the personal information is specified on the legal pages, including the privacy policy and terms of use.

• Category:
• Security

Yes, we use industry standard encryption technology (SSL) to protect your online transactions. Your payment information is encrypted and securely processed to ensure your safety and security.

• Category:
• Policy

No, you may not transfer your rights and obligations under the terms and conditions to another party without prior written consent from our company. Any unauthorized transfer of rights or obligations is null and void.

• Category:
• Policy

We reserve the right to update or modify the terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the terms and conditions periodically for updates.

• Category:
• Policy

If you believe that someone has violated our terms and conditions or privacy policy, please contact with us, by creating a ticket, with details of the violation. We take violations of our policies seriously and will investigate reports promptly.

• Category:
• Policy

As Piyco LTD, protecting your privacy is important to us. Our privacy policy outlines how we collect, use, and protect your personal information. We use industry-standard encryption and security measures to safeguard your data.

• Category:
• Policy

Yes, you can opt out of receiving marketing communications from us at any time. Simply click on the "Unsubscribe" link provided in marketing emails, or update your email preferences in your account settings on our website.

• Category:
• Policy

As Piyco LTD, protecting your privacy is important to us. Our privacy policy outlines how we collect, use and protect your personal information. We use industry-standard encryption and security measures to protect your data. (add privacy and personal data page links)

• Category:
• Products

Modifying or redistributing our products without prior authorization is prohibited and may violate copyright and intellectual property laws. Please contact our contact service for inquiries regarding licensing or usage rights.

• Category:
• Products

In most cases, digital products purchased from our website are intended for personal use and cannot be shared or transferred to another person.

• Category:
• Products

If you accidentally delete or lose a digital product you purchased, you can always view your order and other details in the order history section after logging into your My Account page.

• Category:
• Products

You can use it partially. So you can use it for personal commercial purposes. Downloading, copying, distribution and resale for any other commercial use is strictly prohibited. All of the products on our site are protected by the UK Patent Office. If detected, legal action will be initiated. Unauthorized downloading, copying and any commercial use is prohibited.

• Category:
• Products

Yes, you can access your digital products from multiple devices, provided you have access to the email with download instructions or you log in to your user account on our website from each device.

• Category:
• Products

If you do not receive the email with your digital products after purchase, please log in and check your account. You can always download your purchased products from the order history/product order detail section of your account or from the digital downloads tab.

• Category:
• Products

When you complete your purchase, you will receive an email with instructions on how to access and download your digital products. You can also access your purchased products by logging into your account on our website and going to “Order history - Product details or Digital downloads tab”.

• Category:
• Products

Modification or redistribution of our products without prior authorization is prohibited and may violate copyright and intellectual property laws. Our products are protected by the UK pantent office. For questions regarding licensing or usage rights, please contact our customer service.

• Category:
• Products

If you accidentally delete or lose a digital product you purchased, you can always view your order and other details in the order history/product detail section or in the digital downloads tab section after logging in to your My Account page.

• Category:
• Purchase

Yes, you will receive an invoice or receipt for your purchase via email shortly after completing your order. If you require a printed invoice or receipt, please contact our customer support team, and we'll be happy to assist you.

• Category:
• Purchase

You can view your order history and past purchases by logging into your account on our website and navigating to the order history page. From there, you can review details of your previous orders, including order status and tracking information.

• Category:
• Purchase

If your order has not yet been shipped, we may be able to update your shipping address. Please contact our customer support team as soon as possible with your order details to request a change.

• Category:
• Purchase

Yes, you will receive an invoice or receipt for your purchase via email shortly after you complete your order. You can also find it under My invoices in My account. If you require a printed invoice or receipt, please contact our customer support team and we will be happy to assist you.

• Category:
• Order

If your order is delayed or missing, please contact our customer support team with your order details. We'll investigate the issue promptly and work to resolve it as quickly as possible.

• Category:
• Order

Since our products are digital, after you purchasing, they are automatically sent to your e-mail address or you can download them instantly from the "my orders" section of your account page.

• Category:
• Order

If you receive the wrong item or your order is incomplete, please contact our customer support team immediately with details of the issue. We'll work to resolve the issue promptly and ensure you receive the correct items.

• Category:
• Order

If your order has not yet been shipped, we can update your delivery address.

• Category:
• Order

Unfortunately, you do not have such a service.

• Category:
• Order

If you receive the wrong item or your order is incomplete, you are entitled to a refund within 30 days. please contact our customer support team immediately with details of the problem. We will try to resolve the issue immediately and ensure you receive the correct items.